Why isn’t my Athena working with the app?

If you’re Athena isn’t pairing with the app, try the below steps:

  • Make sure Bluetooth is turned on
  • Open the app, click the Athena icon, and wait 30 seconds
  • If nothing happens, try plugging your Athena in to charge and try to pair it again

If you're trying to pair Athena with a new phone and it's not working, try pressing Athena's button 10 times. The lights should begin to rotate after the 10th press and you should be able to pair with your new phone.