If you have successfully unpaired your Athena through the ROAR Personal Safety app AND "Forgotten" your Athena through your old phone's Bluetooth settings, you are ready to pair with your new phone!
If you were not able to unpair and "Forget" your Athena from your old phone before switching, please reach out to us at firstname.lastname@example.org so that we can assist your further!
Before switching to a new phone, there are two important steps that you need to execute:
1) Unpair Athena in the ROAR Personal Safety app
- Go into the ROAR Personal Safety app
- Tap the Athena icon on the upper right hand corner of the screen
- Swipe down to the bottom of the page
- Tap "Unpair Athena"
2) "Forget" Athena in your phone's Bluetooth device list
- Go into your phone's settings
- Go into Bluetooth settings
- Find "ROAR Athena" under "My devices" (iOS) or "Paired Devices" (Android)
- Tap the "i" symbol (iOS) or gear symbol (Android) on the far right of the box
- Tap "Forget This Device" (iOS) or "Forget" (Android)
From here, your Athena is ready to pair to your new phone!
You'll receive a push notification to let you know it's time to update Athena's software. Follow these steps to ensure a successful update (the whole process should take about a minute):
- Plug-in your Athena to charge
- Open the ROAR app & tap the Athena icon, then tap “Update Athena”
- Keep Athena plugged in and next to your phone until the update is complete
Voilà! Your Athena software is now updated :)
If your Athena's lights stay on after you perform the update, it may have gone into "Lock" mode. To fix this, simply drain Athena's battery completely (should take an hour or two), and then plug it back in to charge. You'll know the battery is dead when the light's shut off and there is no haptic feedback when you press the button. After it dies and you plug it back in to charge, you should be all set!
If you have any issues pairing Athena after the update, perform the below instructions to re-pair:
1. Open up your Bluetooth settings and click "Forget this Device" for Athena
2. Open the ROAR Personal Safety app and click the Athena icon in the upper right hand corner. Click "Unpair Athena"
3. Press the button on Athena 10 times. After this step, you should see the rotating lights again
4. Open the app, and click the Athena icon again to pair Athena
One item to note is that during the pairing process you'll get a notification from Apple to ask for permission to pair the device two times. The first time it will disappear, and the second time you see it is the time you'll click "Ok."
Sometimes during an Athena software update the device will lock and display a light. Athena will reset after the battery has died and been recharged.
For iOS users, please follow the below directions:
- Unplug your Athena from the USB charger
- If the lights don’t turn off after 10 seconds, let the battery drain. This should take under an hour
- Once the battery has died and the lights are off, plug in your Athena to charge
- Within 30 seconds, Athena should connect with the ROAR Personal Safety App
If the above didn't work, you can perform a complete reset by following the below instructions:
- Go to “Settings” > “Bluetooth” > Select the “(i)” to the right of "ROAR Athena" > "Forget this Device” > “Forget Device”
- Open the ROAR app, tap the Athena icon, and tap “Unpair Athena”
- Press the button on Athena 10 times. After this step, Athena’s lights should rotate
Additionally, if you're trying to pair Athena with a new phone and still have the original phone it was paired with, follow these instructions to pair:
1. Pair Athena with the original phone and make sure Athena's software has been updated
2. After the software has been updated, open the ROAR Personal Safety app, tap the Athena icon in the upper right hand corner, and tap "Unpair Athena"
3. Download and open the ROAR app on the new phone, and follow the Athena pairing instructions
So you washed your Athena? If a cycle through the dryer didn't fix it, then follow the below steps to try and revive your soggy device. (Just kidding by the way, don't put your Athena in the dryer!)
1. Do not try to charge it. Charging Athena in this state could cause it to short circuit and break forever.
2. Put it in rice for 2-3 days
3. Leave it in a spot with good airflow for another day
4. Try pressing the button on Athena to see if it vibrates or lights up.
5. Charge Athena
If these steps don't work, reach out to us at email@example.com so we can see what to do next.
Athena uses your smartphone’s GPS to pinpoint your location, which is shared with your emergency contacts. Location accuracy is dependent on the strength of your cell phone coverage.
Athena is a wearable safety accessory that – when activated, which is done by pressing the button on the device – will share your location with your loved ones. It currently has two modes:
SilentROAR™: Press the button 3 times to send an distress messages with your location to your emergency contacts. This mode does NOT activate an alarm and is ideal for discreet situations (e.g., if you’re at the bar and feel uncomfortable you can use this feature to alert your friends to come check on you).
Alarm Mode: Press and hold the button for 3 seconds or more to sound a 95+ decibel alarm in addition to sending a distress message with your location to your emergency contacts. This mode is for more emergency situations.
There are a few ways to check your battery level:
1. Open the app when your Athena is paired and click the Athena icon in the top right corner. Here you will see the battery % of your Athena
2. Press the button on your Athena once – you will know Athena is fully charged when the light ring is a complete circle. If one light blinks but the rest light up, it means your Athena is at about 90% charged. If only half of them light up, then your Athena is about 50% charged. If only one lights up, then your Athena will need to be charged soon
3. You will get a notification once your Athena battery hits below 20%
Athena currently has two modes:
- SilentROAR™: Press the button 3 times to send distress messages with your location to your emergency contacts. This mode does NOT activate an alarm and is ideal for discreet situations (e.g., if you’re at the bar and feel uncomfortable you can use this feature to alert your friends to come check on you).
To turn off the alert, open up the app, click the X in the top left corner, and click “Stop sharing. I’m Safe!” This will notify your friends that you are no longer in immediate danger. If you want to turn off the alarm, but continue to share your status, open up the app while either alarm is activated, and in the message area click “Turn Off” under “You sent a SilentROAR alert.”
- Alarm Mode: Press and hold the button for 3 seconds or more to sound a 95+ decibel alarm in addition to sending distress messages with your location to your emergency contacts. This mode is for more emergency situations.
To turn off the alert, open up the app, click the X in the top left corner, and click “Stop sharing. I’m Safe!” This will notify your friends that you are no longer in immediate danger. If you want to turn off the alarm, but continue to share your status, open up the app while either the alarm or SilentROAR is activated, and in the message area click “Turn Off” under the “You sent an alert” icon.
Athena is compatible with iPhone models running iOS 9.0 or later and Android phones running on 6.0.1 or above.
Note: The Motorola G4 Play smartphone running Android version 6.0.1 experienced connectivity issues during testing. Consequently, the Android app is not supported on this particular smartphone.
User privacy is of the utmost concern for us. We use 256-bit SSL encryption to secure all communications between the ROAR application and our backend. This is the same technology used by banks and government agencies. Our server infrastructure is regularly updated with the latest security updates and protected by a firewall.
We have identified a way for Athena to alert authorities and are currently working on implementation. More updates on this functionality and pricing will be available in the coming months. Once this feature is available, you’ll be able to access it directly from your existing Athena via an update through our mobile app. In other words, you won't not have to return your Athena in order to incorporate this functionality.
Athena is not waterproof and should never be submerged in water (or any other liquid). However, we designed Athena to be able to withstand small splashes or dashes of water. Going for a run? Wear your Athena. Taking a shower? Don’t.
- Media/photos: Your avatar is required to help identify you as the user and to distinguish your contacts from one another. It also requests access to your camera temporarily so that if you do not want to use a photo from your library, you can take a picture of yourself right then and there.
- Contacts: We request access to your contact list to easily allow you to select the emergency contacts you want to be added to the ROAR app. Note: We never modify your contacts’ names or numbers.
- Bluetooth: This is what connects Athena to your smartphone and the ROAR app. Without the Bluetooth connectivity, the Athena device would not be able to function and send messages to your contacts when triggered. Note: We do not alter any of your other permissions.
- Location: The GPS must be enabled for your emergency contacts to see your location if an alarm is triggered.
When you share your status, your approved contacts will receive an SMS text with your status and a link to see your GPS location. You can personalize your status based on what you’re doing. Some examples are: “Going for a run! Can you watch over me?,” “Heading home from the bar,” or “Taking a hike in the woods, will check-in when I’m back!”. Your friends can request an update and you can reply via the app (but they don’t need the app to see your status or location). When you no longer need to share your location (i.e. when you have completed your activity), simply open the app, click the x in the top left corner, and press the “Stop Sharing. I’m Safe!” button to let them know you made it back safely.
Check out this video to learn how the ROAR Personal Safety app works:
The ROAR Personal Safety app works in two ways:
1) With your Athena device. Pair your Athena to our mobile app via Bluetooth, designate your emergency contacts within the app, and, you’re ready to use Athena. When activated, Athena will communicate with our app on your smartphone to send distress messages with your location to your contacts.
2) As a stand alone application. Before you begin an activity, set a status in your ROAR app to let your contacts know what you’re doing and where you are. When you have an active status, your contacts can ask you to check in with them. And, when you’re in an emergency situation but find yourself without your Athena – or, if you don’t own one yet –, send out distress messages via the app.
The ROAR app also features Stories for Good™ that you can browse to stay updated on the latest news related to gender equality and find resources if you or a loved one has been the victim of violence, assault, or harassment.
Check out this video to find out how to get started with your Athena:
See below for the Athena Quick Start Guide:
Download: ROAR Personal Safety App
The ROAR Personal Safety application helps you get more out of your Athena. It’s where you learn how to use and pair your device, manage your contacts, and connect with others when you feel unsafe. The app also offers the latest news related to gender equality and provides resources related to violence, assault and harassment.
- Search ‘ROAR Personal Safety’ and download the app
- Follow the instructions in the app to set up your Athena device
- Check and update your Athena if there is firmware update available
Please note that Athena may need to be charged before pairing.
Tell your loved ones
Talk to your contacts about adding them as an emergency contact and give them a heads-up on what you want them to do if they receive a distress message from you.
Practice: Using Athena
Press & hold for 3+ seconds
This mode is for immediately threatening situations when you want to set off a loud alarm and send distress messages to your emergency contacts.
Press 3 times in a row
This mode is for discreet situations when you feel uncomfortable or sense danger. Your emergency contacts will receive distress messages BUT no alarm will go off.
Practice these modes at least once a month while wearing Athena
Wear it confidently
Attach it to your clothing, bag, pocket, or wear it as a pendant. Find a location that feels natural to you. We recommend ensuring Athena is securely fastened. Also included is a pouch where you can store your Athena when not in use.
You know your Athena is successfully paired when you open the app, tap the Athena icon, and see “Athena is connected” next to the Bluetooth icon.
We want to allow as many people as possible to use the resources in the ROAR app, so is currently free to download with no associated monthly fees. However, text message and data rates from your wireless provider may apply based on your wireless service plan.
Saved Status Messages are messages that you can preset so when you update your status you won’t need to type out the same message every time. Run every day? Add a saved status that says “Heading out for my daily run! Check in with me in an hour if I’m still sharing my status!”
To add a Saved Status, open the ROAR app and go to: Settings → Saved Status Messages → press the + in bottom right of page → type in the status you would like to save.
And voilà – it’s saved! To edit a message, simply click on it in the Saved Status Messages screen. To delete, swipe left over the message and press Delete.
First, make sure the Bluetooth on your phone is turned on. Next, open the app, click the Athena icon in the top right corner, and wait for your Athena to pair. If nothing happens, try closing the app, connecting your Athena to charge, and then follow pairing steps.
If you're trying to pair Athena with a new phone, and it's not working, try pressing Athena's button 10 times. The lights should begin to rotate after the 10th press and you should be able to pair with your new phone.
Nope! We specifically designed the app so that friends won’t need to download the app in order to see your status and GPS location. They’ll simply receive a text with a link that they can open on their smartphone.
When you invite someone to be your friend in the ROAR app, they will receive a text message with a link to accept the invite. They will need to verify their name, email, and number in addition to typing in a 6-digit code that will be sent to them via text. We suggest letting them know you’ll be inviting them so they know what to expect.
Upon opening the app, click the hamburger icon (3 horizontal lines) in the upper left hand corner and then tap “Friends.” Here, you can tap “Invite Friends” to add people from your contact list. When you tap “Invite” next to a contact’s name, you will be prompted to send a pre-drafted invite text message to them that will ask them to approve or decline the invite.
The only people that can see your status and GPS location are those that you shared it with. Any friends who you didn’t invite, who declined participation, or who you disabled in the app will not receive updates on your status. Go to the Friends page in the app to see who is currently able to see your status when you update it.
After conducting numerous focus groups and mock attacks within self-defense classes led by trained instructors, we designed Athena with distinctive raised texture to guide your finger to the recessed button in the middle of the device.
We designed the app to be as efficient as possible to avoid unnecessary battery drainage. However, having an active status for extended periods of time may cause the battery to drain more quickly than normal since your location will constantly be being pulled.
If you’re walking home from the bar and only want a couple other fellow night owls to watch over you (no need to wake mom or dad!) you can simply temporarily disable any contact you don’t want to be notified. Open up the “Friends” page from your navigation, swipe left over the person you don’t want notified, and then tap “Disable.” But, don’t forget to enable them again when you get home!